• Register and login
    1. 1.Can I register if my phone number is not in the Philippines?
    2. 2.How long does the real-name certification audit time take?
    3. 3.Why did the audit fail?
    4. 4.What should I do if I cannot receive the verification code?
    5. 5.What documents are supported by real-name authentication?
    6. 6.Can I register multiple accounts with the same mobile phone number?
    7. 7.Can I register multiple accounts with the same certificate?
    8. 8.How to log in to the APP?
    9. 9.What should I do if the mobile phone number shows that it is already registered when registering?
    10. 10.The APP prompts "Your account is logged in on other devices"
    11. 11.Where can I get real name authentication?
  • Reset Password
    1. 1.How to change login password?
    2. 2.How to change the payment password
  • Cash In
    1. 1.What is cash in?
    2. 2.How to cash in?
    3. 3.What is the top-up limit?
    4. 4.What about the charge fee?
    5. 5.How long is the cash in order valid?
    6. 6.How long will the recharge reach the account?
  • Cash out
    1. 1.How to cash out?
    2. 2.What is the withdrawal limit?
    3. 3.How about the withdrawal fee?
    4. 4.How long is the withdrawal order valid?
    5. 5.Why can't the balance of the account be withdrawn
  • Scan QR
    1. 1.What is QR code payment?
    2. 2.Scan QR code to pay
    3. 3.Payment code payment
    4. 4.Prompt to exceed the transaction limit when paying
    5. 5.What should I do if the payment password is entered incorrectly or locked?
    6. 6.How to modify the payment password:
    7. 7.How long is the payment code valid?
  • Transfer
    1. 1.How to transfer?
    2. 2.Transfer fee?
  • Mobile phone recharge
  • Remittance
    1. 1.Which countries are supported for cross-border remittances?
    2. 2.What payment methods are supported for cross-border remittance?
    3. 3.Limits for cross-border remittances
    4. 4.How long does it take for cross-border remittances to arrive?
    5. 5.Remittance failed
    6. 6.Is the refund in full after the remittance fails?
    7. 7.Remittance progress query
    8. 8.Can the recipient of cross-border remittance use a credit card?
  • Transaction inquiry
    1. 1.How to check the bill?
  • Invite new customers
    1. 1.How to invite?
    2. 2.Are there rewards for referrals
    3. 3.Where can the reward be viewed in the transaction query?
  • Why do we need to update the version? Can I use it without updating?
  • Privacy Policy
  • Terms of Service Agreement